MTN Nigeria
MTN Nigeria is the largest telecommunications company in Nigeria and a subsidiary of the MTN Group, a multinational telecoms giant based in South Africa. Launched in 2001, MTN Nigeria provides a wide range of services including mobile voice and data, broadband internet, digital financial services, and enterprise solutions. With a vast network infrastructure and millions of subscribers nationwide, MTN plays a crucial role in connecting people, businesses, and communities. The company is known for its innovation, strong customer focus, and contributions to Nigeria’s digital economy, including investments in 5G, fintech, and social impact initiatives.
Applications are invited from suitable and qualified candidates for the position of Marketing Analyst at MTN Nigeria.
Job Title: Analyst – Customer Analytics, Marketing NG
Mission
- To assist in collecting, evaluating, and preparing research and/or other complex statistical data, narrative reports/presentations and recommendations, to have a better understanding of the customers’ needs.
Description
- Develop and utilize data collection instruments and methods for the evaluation and quality control of research or operational data
- Collect, analyze, interpret, and summarize data in preparation for generation of statistical and analytical reports and provide intelligence that supports decision-making
- Coordinate data requests with respect to pre and post return on investment data extraction, data sample for analytics, and other ad-hoc requirements.
- Maintain computerized collection and track relevant data and appropriate records of research methods and results.
- Utilize specified statistical software to analyze and interpret research data, as appropriate to the individual position.
- Extract qualifying data, based on defined campaigns and according to the approved campaign road map as well as manage and update engine room tools.
- Provide support to campaign segmentation analyst as required.
- Contribute and participate in campaign idea generation meetings and cross functional Customer Lifecycle Management meeting as required
- Perform Customer Lifecycle Management data analysis and requests.
- Demonstrate broad understanding of Big Data end-to-end ecosystem and dependencies to identify trends in customer dynamics
- Liaise with product management managers to understand the data needed to support and monitor product performance
Educational Qualifications
- Candidates should possess a First Degree in Economics, Statistics, Mathematics, Computer science, Engineering, or any related field.
- Fluent in English
Experience:
- 3 – 7 years’ experience in an area of specialization; with experience working with others
- 2 years in a business analyst or business analyst support role
- 2 years’ work experience within data analysis, programming, reporting, or general business experience, including formal business/market analysis and data manipulation/mining experience.
- Understanding of Marketing Analytics by Channel
Application Closing Date
4th August, 2025; 22:59
To apply for this job please visit ehle.fa.em2.oraclecloud.com.