Choice Talents NG
Choice Talents NG is a Nigerian firm offering comprehensive human resource and consulting solutions, including recruitment, training, performance management, and business advisory services tailored to organizations of all sizes. The company provides a spectrum of recruitment packages, corporate training (both virtual and in-person), marketing support, and talent consulting designed to boost business efficiency and employee productivity. With a trusted reputation supported by client testimonials, Choice Talents positions itself as a technology-enabled partner that ensures fast, accurate, and value-driven HR and organizational solutions.
Applications are invited from suitable and qualified candidates for the Position of Customer Service Officer at Choice Talents NG.
Job Title: Customer Service Officer
Responsibilities
- Order Confirmation: Verify customer orders through calls or messaging apps to ensure accuracy.
- Delivery Coordination: Follow up with delivery agents to confirm timely and successful deliveries.
- Customer Communication: Provide customers with timely updates on their orders, including delivery schedules or any changes.
- Record-Keeping: Maintain accurate records of orders and deliveries for easy reference.
- Feedback Reporting: Relay common customer feedback and delivery issues to management to improve service.
Requirements
- HND / B.Sc Degree in related field with 2 years of experience.
- Smart Appearance: Must dress professionally and represent the brand’s image.
- Excellent Communication Skills: Outgoing, with the ability to communicate confidently and effectively.
- Browsing Phone with WhatsApp: Required for communication with customers and delivery agents.
- Proactive & Detail-Oriented: Ability to manage multiple orders and handle follow-ups efficiently.
How to Apply for the Position of Customer Service Officer at Choice Talents NG
Interested and qualified candidates should send their CV to: jobs@choicetalents.com.ng using the Job Title as the subject of the mail.
To apply for this job email your details to jobs@choicetalents.com.ng
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