Rainoil Limited
Rainoil Limited is a leading indigenous oil and gas company in Nigeria, operating across the downstream sector with a focus on petroleum product storage, distribution, and retail. Founded in 1997, the company manages a robust network of retail filling stations, LPG plants, and strategically located depots, along with a fleet of transport trucks for efficient product delivery. Rainoil supplies products such as petrol (PMS), diesel (AGO), and liquefied petroleum gas (LPG) to consumers and businesses nationwide. Committed to excellence, safety, and local content development, Rainoil plays a key role in ensuring energy access and supporting Nigeria’s economic growth.
Apply for the Position of Team Lead at Rainoil Limited
Job Title: Team Lead, Helpdesk
Responsibilities
- Microsoft Power Platform: Skilled in Power Apps (Canvas & Model-Driven), Power Automate, Virtual Agents.
- Dataverse: Managing tables, relationships, security roles, and data policies.
- Environment Management: Creating, configuring, and maintaining Power Platform environments.
- Security & Permissions: Handling user roles, security groups, DLP policies, and conditional access.
- Governance & Compliance: Establishing naming conventions, data classification, and auditing policies.
- App Lifecycle Management (ALM): Managing app deployment using Power Platform pipelines, Azure DevOps, and Git.
- Monitoring & Analytics: Utilizing Admin Center, CoE Starter Kit, and Compliance Center for performance and usage insights.
- Troubleshooting: Diagnosing and resolving app, flow, connector, and access issues.
Responsibilities
- Power Apps & Power platforms
- Technical support & Issue resolution
- User Support Training
- Hardware & Software Management
- Network & Connectivity support
- System monitoring & Maintenance
- Documentation & Reporting
- IT Policy Enforcement
- Collaboration & Escalation
Requirements
Experience:
- 3–5 years of hands-on IT support experience.
- At least 1–2 years in a supervisory or lead role in a helpdesk or IT support
Process & Governance Knowledge
- Familiarity with ITIL processes (incident, request, problem management).
- Understanding of asset management, access control, and cyber hygiene.
- Experience conducting regular team reviews and performance reporting.
Application Closing Date
26th July, 2025.
To apply for this job please visit career.rainoil.com.ng.
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